Advanced Course in Challenging Conversations and Difficult Situations

This engaging and dynamic CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. Founded on lived experience, it looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content

• Using lived experience to understand what can lead to conflict and relationship breakdown 
• The factors underpinning challenging situations and difficult conversations
• System structures which negatively affect effective communication and collaboration
• The impact of trauma and use of trauma informed practice
• BRAVING inventory (Brene Brown) and creating healthy boundaries
• Ways to create professional, meaningful connection with parents/carers in the current context.

Delivery

• 4 hours virtual live event – focused on delivery of key concepts, or
• 7 hours in-person event – delivering key information and allowing ample time for discussion around scenarios, problem solving and reflection.

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