Healthcare Training

Specialist healthcare training to #Bridgingthegap between families of people with disabilities and the many practitioners who support them.

Born at the Right Time’s healthcare training is focused on Personalised care being business as usual for healthcare in 2024 (target by NHS England) and it starts with effective communication and collaborative working. Whether through introductory e-learning courses, acclaimed live and interactive Essentials in Communication course or advanced Personalised Care and Difficult Conversations courses, Born at the Right is turning rhetoric to reality.

For those specialists trying to deliver excellence in 24-hour Postural Care, our courses focus on the lying position and tailored for specialist OTs and Physios as well as other healthcare practitioners at an introductory and in-depth level.

Introduction to Communication and Collaboration with Parents/Carers

This e-learning on demand course delivers 2-hours CPD certified training and introduces practitioners in Healthcare to the hallmarks of effective communication and collaborative working. Find a course tailored to you specific setting or specialist role.

Checkout issues? Book here.

Essentials Communication and Co-production

This live virtual (Zoom or Teams) or in-person course is an interactive and engaging course. It applies the reality of lived experience, evidence and research to practice and delivery. Applicable across all sectors this is our most popular course and can be booked as an individual or for bespoke group bookings email

Checkout issues? Book here.

Advanced Personalised Care training and Difficult Conversations courses

New for 2023 live virtual (Zoom or Teams) or in-person courses focused on excellence in communication and personalised care training.

Personalised Care: Rhetoric to Reality

Specialist Personalised Care training for ICBs, specialist teams and all healthcare providers committed to delivering personalised care as directed by NHS England Long term plan. Developing the principles of brilliant free Personalised Care Institute training, this specialist personalised care training has lived experience at its heart alongside the support for delegates to implement changes in practice and systems.

Difficult Conversations and Challenging Situations

This course looks at key factors which may lead to the breakdown of relationships between practitioners and parent/carers and what positive meaningful connection might look like.

Checkout issues? Book here.

Introduction to 24-hour Postural Care

A short 3-hour introduction to 24-hour Postural Care for healthcare workers is delivered as an e-learning on demand course to fit around a practitioner’s busy schedule.

Checkout issues? Book here.

Advanced 24-hour Postural Care from Cradle to Grave course

A comprehensive 2-3 day blended course for Physiotherapists and Occupational Therapy teams is relevant to anyone working across SEN, Health and Social Care. Delivered as a blended course it starts and ends with live virtual events with a series of pre-recorded training videos, workbook and optional live practical sessions delivered via Zoom. Delegates can choose to focus on one specific age group or cover a person’s life span from cradle to grave. The whole 24-hour delivery of postural care is considered with a focus on the often forgotten aspect of lying support.

Checkout issues? Book here.

Bespoke Courses

For a course designed for your team’s specific learning needs or context, complete the form or email


“Accessible, professional, rigorous/ evidence-based, and yet also fun and easy to understand”

The guidance I have been searching for – really excited to action this in my workplace”

“Very informative and thought provoking training which will inform practice”

Born at the Right Time’s unique and engaging training stems from a passion to #bridgethegap between the families of people with complex disabilities and the professionals who support them.

The hallmarks of our internationally delivered training are:

Exploring the heart of lived experience

Deepening a knowledge of collaboration and communication through evidence and research

Initiating creative and actionable changes to practice and delivery


Born at the Right Time Training is lead and delivered by Founder/Director Rachel Wright

 is a qualified nurse and unqualified mum of 3, parenting a son with complex disabilities. She’s the author of The Skies I’m Under, host of The Skies We’re Under Podcast and an award-winning blogger. Passionate about effective communication and collaborative working, she’s an engaging and humorous communicator who uses her own lived experience and professional skills to inject the heartbeat of people’s lives into training which improves service provision.

Sarah Clayton (BSc, PGCE) CEO Simple Stuff Works

Sarah is passionate about all things postural care. Sounds dull but it turns out that her passion translates into highly contagious enthusiasm. She has developed a range of accredited training courses accessible to health, social care and education practitioners. Sarah has four children, works full-time and can regularly be found wearing her jumper inside out.

For more information on any of our courses, to enquire about bespoke delivery options for your team, access group discounts, enquire about Rachel speaking at your event or a free training consultation email or complete the form. We look forward to talking to you.