Introduction to Communication and co-production with relatives and carers

About this event


This 2 hour CPD certified course comprises of:

  • Pre-recorded training sessions
  • Independent learning worksheet
  • Live on-line discussion with trainer and founder of Born at the Right Time, Rachel Wright


This short introductory training works as both stand alone training or as a pre-cursor to the Born at the Right Time 1-day ‘Communication and co-production’ training course. It is developed by Born at the Right Time, an organisation which aims to #BridgetheGap between families and those who support them using lived experience, research and best practice.

One week before the live event you will be sent a link to a password protected webpage with all the information you need to complete the course. The course aims to provide a powerful insight into lived experience alongside some research and strategies for providing outstanding practice.


When time and resources are limited, isolation at a record high, maximising interactions with family/carers is essential. Effective communication and co-production increases engagement, reduces complaints and improves outcomes.


Everyone in health, education or social care interacting with families of children/adults with complex needs. Teachers, MDT, communications team, primary, secondary and tertiary practitioners.


  • Introduction to the lived experience of families
  • Introduction to communication with families
  • Introduction to co-production and working with families

Testimonials from training

“Powerful, eloquent and thought provoking.”

“Thought provoking and informative.”

“WOW, superb discussion with real life examples and well explained.”

“Refreshing to hear the importance of communication from a parent perspective.”


Rachel Wright (BSc) Founder of Born at the Right Time

Rachel is author of The Skies I’m Under, finalist 2020 RCN Nursing Awards, trainer, qualified nurse and unqualified mum of three sons; one of whom has severe disabilities and life-limiting epilepsy. Occasionally she ties on her trainers and runs in a vague attempt to counteract her love for Salt ‘n Vinegar crisps, hummus and all things carbohydrate.

Book this course

Request this course for you team, department or organisation or book your free training consultation.

    Contact us today to work with Batrt to bring the lived experience of families into your training to create collaborative, personalised courses.