Training in Building Positive Relationships with Parents/Carers
Specialist training focused on collaborative working and relationship-building in Healthcare, Social Care and SEN.
Good relationships with parent carers do not occur by accident but rather with intention, training and system developments. This is particularly difficult when resources are tight, time is limited and people are working with large caseloads. Maximising each interaction, letter or policy to promote positive working relationships is paramount in being effective and efficient.
Our range of acclaimed courses uses the heart of lived experience, deepening a knowledge through evidence and research, and initiating creative and actionable changes to collaborative practice and delivery. Our courses help practitioners, organisations and teams create a culture for collaborative working turning the rhetoric of partnership working into a reality. Excellence comes in working better together.
Building Partnerships: An Introductory Course in Communicating with Parent/Caregivers
This range of e-learning on demand courses deliver 2-hours CPD certified training and introduces practitioners across SEND, Health and Social Care to the hallmarks of effective communication and collaborative working. Find a course tailored to your specific setting or specialist role.
Bridging the Gap: Reimagining Communication and Co-production with Parents/Caregivers*
This live virtual (Zoom or Teams) or in-person course is an interactive and engaging course. Recently a Finalist of the Best Education Program for NHS it helps practitioners apply the reality of lived experience, evidence and research to their own practice and setting. Applicable across all sectors this is our most popular course, is a great first step in personalised care training and can be booked as an individual or for bespoke group bookings email training@bornattherighttime.com.
*Previously titled ‘Essentials in Communication and Co-production with Parents/Carers
Personalised Care Training
Live virtual (Zoom or Teams) or in-person courses focused on excellence in communication and personalised care training.
Personalised Care: From Rhetoric to Reality through Lived Experience
Specialist Personalised Care training for ICBs, specialist teams and all healthcare providers committed to delivering personalised care as directed by NHS England Long term plan. Developing the principles of brilliant free Personalised Care Institute training, this specialist personalised care training has lived experience at its heart alongside the support for delegates to implement changes in practice and systems.
Testimonials for Communication and Personalised Care Training
“I have left fired up to change my daily practice.”
“An absolute gem of a training – thank you!”
“Inspiring”
“Every single staff member said it was one of the best training sessions they have ever completed.”
“Catalyst for Change”
“One of the best trainings I’ve ever attended – bar none!”
Born at the Right Time’s unique and engaging Personalised Care training stems from a passion to #bridgethegap between the families of people with complex disabilities and the professionals who support them.
The hallmarks of our internationally delivered training are:
Exploring the heart of lived experience
Deepening a knowledge of collaboration and communication through evidence and research
Initiating creative and actionable changes to practice and delivery
Trainer
Born at the Right Time Training is lead and delivered by Founder/Director Rachel Wright
is a qualified nurse and unqualified mum of 3, parenting a son with complex disabilities. She’s the author of The Skies I’m Under, host of The Skies We’re Under Podcast and an award-winning blogger. Passionate about effective communication and collaborative working, she’s an engaging and humorous communicator who uses her own lived experience and professional skills to inject the heartbeat of people’s lives into training which improves service provision.
Joanna Holmes
Jo is the parent carer for a child with complex disabilities who worked as a Speech and Language Therapist and in 2014 completed an MSc in Advanced Clinical Practice. Since 2020 she has shared her experiences of supporting her daughter’s communication through her blog and social media platforms Mummy vs AAC for which she won ‘The Anthony Hewson Make A Difference Award’ at the AAC Awards in 2023.