
Difficult Conversations and
Parent Carer Trauma
Despite our best efforts, sometime circumstances and previous experiences result in difficult and challenging conversations. Parent carer trauma may make relationship building more challenging, complaints may have resulted in relationship breakdown or a diagnosis may necessitate delivering life-changing news that a parent carer will never forget.
Each course deepens delegate’s knowledge through evidence and research, whilst creating the reflective space to develop solutions for mitigating against factors which negatively impact working well with Parent Carers.
The hallmarks of Born at the Right Time services:

From Conflict to Connection: Transforming Difficult Conversations with Parents/Caregivers*
This course looks at key factors which may lead to the breakdown of relationships between practitioners and parent/carers and what positive meaningful connection might look like.
*Previously titled ‘Difficult Conversations, Conflict and Relationship Building’
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Testimonials
“I have left fired up to change my daily practice.”
“An absolute gem of a training – thank you!”
“Inspiring”
“Every single staff member said it was one of the best training sessions they have ever completed.”
“Catalyst for Change”
“One of the best trainings I’ve ever attended – bar none!”
Born at the Right Time’s unique and engaging training stems from a passion to #bridgethegap between the families of people with complex disabilities and the professionals who support them.
The hallmarks of our internationally delivered training are:
Trainer

Born at the Right Time Training is lead and delivered by Founder/Director Rachel Wright
is a qualified nurse and unqualified mum of 3, parenting a son with complex disabilities. She’s the author of The Skies I’m Under, host of The Skies We’re Under Podcast and an award-winning blogger. Passionate about effective communication and collaborative working, she’s an engaging and humorous communicator who uses her own lived experience and professional skills to inject the heartbeat of people’s lives into training which improves service provision.
Joanna Holmes
Jo is the parent carer for a child with complex disabilities who worked as a Speech and Language Therapist and in 2014 completed an MSc in Advanced Clinical Practice. Since 2020 she has shared her experiences of supporting her daughter’s communication through her blog and social media platforms Mummy vs AAC for which she won ‘The Anthony Hewson Make A Difference Award’ at the AAC Awards in 2023.