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“I found your training extremely powerful and it has really had an impact on me – thank you.”

“This will be a catalyst for change.”

“A very powerful training session!” Headteacher

An inspiring, interactive and unique CPD certified study day. Using sharing lived experience, research and best practice this training focuses on equipping practitioners to effectively communicate and work in co-production with families of children/adults who have complex needs. Every delegate will leave better informed with practical ways to improve future practice in a changing world.

This Born at the Right Time training course is hosted by Founder Rachel Wright. It touches on the changes imposed by coronavirus while focusing on the principles and practices of communication and co-production in every situation. 


When time and resources are limited, maximising interactions with family/carers is essential. Effective communication and co-production increases engagement, reduces complaints and improves outcomes.


Everyone in health, education or social care interacting with families of children/adults with complex needs: teachers, physios, OTs, SLTs, LSA’s, PCNs, communications team, primary, secondary and tertiary care practitioners – and many more.


  • Lived experience and the emotional journey of families

  • Psychology and physiology of communication

  • Research and evidence base

  • Hallmarks of co-production

  • Communication and co-production in a post-covid world

Testimonials from training

“I loved this training session, so useful and I really feel it will influence and change my practice as a nurse.” Paediatric nurse

“Training based on real experience making sure we remember real people in our practice. Excellent and would highly recommend.” Charity worker with Independent age

“Inspired to give parents more opportunity to make sure their voice and opinions are heard and understood.” Physiotherapist

“Everyone would benefit from this training” Teacher

“It has been a valuable, powerful session with an insight to families we work with. It’s been great to see and hear where we can improve connections.” Allied Health Professional

“This course was very impactful and thought provoking. It will definitely influence the way we interact with parents and carers.” Lead at Outstanding Social Care provider

“This session was powerful and inspirational. It has given me the confidence to work more positively with parents and carers and I feel more competent to do so.” Hospital administrator

If you would like to book this event for your team/organisation, please contact us on admin@bornattherighttime.com for a quote for a bespoke package.


Rachel Wright (BSc) is founder of Born at the Right Time, author of The Skies I’m Under, award winning blogger, speaker, trainer, qualified nurse and unqualified mum of three sons; one who has severe disabilities and life-limiting epilepsy. She’s passionate about effective communication, co-production, community and embracing life’s challenges.

An expert through lived experience, Rachel works towards Bridging the Gap between families of children with complex conditions and the practitioners who support them. Occasionally she ties on her trainers and runs in a vague attempt to counteract her love for Salt ‘n Vinegar crisps, hummus and all things carbohydrate. Her middle son is currently writing a book titled, “My mum’s epic fails” (it is likely to have more than one volume).

Book via Eventbrite here.

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