Working Better Together

Specialist training focused on working well with parents and carers in Healthcare, Social Care and SEN.
Whether creating an environment with positive relationships or supporting parent carer trauma and dealing with challenging conversations well, these courses support a collaborative and empathic culture necessary for effective and efficient working practices.
Jump to our range of courses focused on working together better.
The hallmarks of Born at the Right Time services:

Bespoke Training/Courses
Born at the Right Time specialises in delivering training which inspires, informs and equips. Through listening to your needs, unique context and specific aspirations we create a bespoke course tailored to you. Whether establishing a collaborative culture or dealing with challenging conversations we can support your team to work together with families better.
For information about how we can support you and access our group discounts, complete the enquiry form below or email us training@bornattherighttime.com
Don’t Call Me Mum: Little Things That Make a Difference Working With Parents/Caregivers
This range of e-learning on demand courses deliver 3-hours CPD certified training and introduces practitioners across SEND, Health and Social Care to the hallmarks of effective communication and collaborative working. Find a course tailored to your specific setting or specialist role.
Bridging the Gap: Reimagining Communication and Co-production with Parents/Caregivers*
This live virtual (Zoom or Teams) or in-person course is an interactive and engaging course. Recently a Finalist of the Best Education Program for NHS, this course helps practitioners apply the reality of lived experience, evidence and research to their own practice and setting. Applicable across all sectors this is our most popular course, is a great first step in reimagining working well with parents/caregivers and can be booked as an individual or for bespoke group bookings email training@bornattherighttime.com.
4 hours on-line or 1-day in-person course
*Previously titled ‘Essentials in Communication and Co-production with Parents/Carers

From Conflict to Connection: Transforming Difficult Conversations with Parents/Caregivers*
Building on from the Bridging the Gap course, this training looks at key factors which may lead to the breakdown of relationships between practitioners and parent/carers and what positive meaningful connection might look like.
2 live, 3.5 hour, on-line sessions across 2 weeks.
*Previously titled ‘Difficult Conversations, Conflict and Relationship Building’

Masterclass in Parent Carer Trauma
This powerful and timely course explores the trauma experienced by parent carers. Drawing on the latest research and the expertise of professionals with lived experience, this course offers practical, responsive strategies for professionals working across health, education, and social care.
Parent carers are often navigating extreme and ongoing stress while advocating for their children and working alongside hard working practitioners within often fragmented and uncoordinated systems. This course helps to understand, recognise, and respond to that trauma with empathy, authority, and actionable care.
The 4 hour on-line e-learning course can be delivered in-person as a 1-day training offer.
Personalised Care Training
Live virtual (Zoom or Teams) or in-person courses focused on excellence in communication and personalised care training.
Specialist Personalised Care training for ICBs, specialist teams and all healthcare providers committed to delivering personalised care as directed by NHS England Long term plan. Developing the principles of brilliant free Personalised Care Institute training, this specialist personalised care training has lived experience at its heart alongside the support for delegates to implement changes in practice and systems.
3 x 2.5 hours on-line sessions or 1-day in-person and follow-up on-line session.