Loading Events
This event has passed.

An inspiring, interactive and unique CPD accredited study day sharing lived experience, research and best practice. Focused on equipping practitioners to effectively communicate and work in co-production with families of children/adults who have complex needs. Every delegate will leave better informed with practical ways to improve future practice.

Lunch and refreshments included.


When time and resources are limited, maximising interactions with family/carers is essential. Effective communication and co-production increases engagement, reduces complaints and improves outcomes.


Everyone in health, education or social care interacting with families of children/adults with complex needs: teachers, physios, OTs, SALTs, LSA’s, PCNs, communications team, primary, secondary and tertiary care practitioners. Anyone who wants to work towards #bridgingthegap between practitioners and families.


  • Lived experience
  • The emotional journey of families
  • Research and evidence base around communication and co-production
  • Face-to-face, telephone and written communication
  • Barriers to engagement
  • Preparing for hard conversations
  • Quality indicators for co-production and working in partnership


“So relevant and helpful. Probably the most insightful training I have been on.”

“This session is a must.”

“Fantastic, engaging, thought provoking and insightful training.”

“A great session and chance to think about the complexities of communication and my own practice.”

“Profound hearing from a parent’s perspective with lots of practical tips to use in practice.”


Rachel Wright is founder of Born at the Right Time, author of The Skies I’m Under, nurse, award winning blogger, speaker, trainer and mum of three sons; one who has severe disabilities and life-limiting epilepsy.

Born at the Right Time is passionate about #bridgingthegap between professionals and families. Using effective communication, co-production and community, Born at the Right Time helps families feel connected and equips the many professionals they encounter.

Booking via Eventbrite.

Share This Story, Choose Your Platform!