“Don’t Call Me Mum” a Key Performance Indicator (KPI) for Personalised Care

By |2023-05-22T14:07:33+01:00April 13th, 2023|Categories: Uncategorized|

Personalised care is to be business as usual from 2024 but is the centralised drive for change really capturing the cultural shift required? When there is still debate amongst practitioners about the challenges of using a parent’s name, how can the wider-reaching scope of personalised care be expected to be embedded? [...]